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Microsoft Outlook

Introduction

This course is for new and existing users of Outlook who wish to work effectively and efficiently with emails, calendar appointments, personal contacts and task lists.

Objectives

The Outlook Screen

Working with the ribbon and Quick Access Toolbar

Keyboard shortcuts

The navigation pane

 

Working with email

Creating a new email

Using Auto Complete

Setting email options

Creating a signature for emails

Replying to & forwarding emails

Inline reply

Flagging messages

Viewing, sorting & finding emails

Printing & deleting emails

 

Attachments

Sending files as attachments

Receiving, opening & saving attachments

Removing an attachment from an email

 

Contact groups

Creating a contact group

Emailing a contact group

Editing & deleting a contact group

 

Folder management

Creating, renaming & deleting folders

Moving items between folders

Adding folders to favourites

Quick Steps

 

Working with the calendar

Calendar views

Creating, editing & deleting an appointment/event

Recurring appointments

Peeks

Colouring calendar items

Inviting others to a meeting

Dealing with meeting invites

Printing The Calendar

Using the daily task list layout

Working with the To Do bar

 

Tasks

Working in the tasks window

Creating, editing & deleting tasks

Viewing and sorting tasks

Marking tasks as complete

 

Contacts

Creating, editing & deleting contacts

People card

Changing your contacts view

Finding contacts

Printing contacts

 

Notes

Creating, editing & deleting notes

Viewing notes

Out of Office Assistant

Enabling/disabling the assistant

Previous knowledge of Outlook is not required.

Prerequisities

Content

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