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Personal Development Courses

Business Skills

  • Finance for Non-Financial Managers

Communication Skills

  • Communicating with Impact

  • Customer Care on the Telephone

  • Dealing with Challenging People

  • Effective Communication Skills

  • Listening Skills

  • Questioning Skills

  • Report Writing

  • Writing Professional Emails

Leadership & Management

  • Coaching Skills for Managers

  • Diversity

  • Essential Management Skills

  • Facilitation Skills

  • Influencing Skills

  • Interview Skills

  • Leading Effective Teams

  • Leading Through Uncertainty

  • Managing a Virtual Team

  • Managing Difficult Behaviours

  • Managing Performance

  • Mental Health Awareness for Managers

  • Motivation & Delegation

  • One Minute Managing

  • Recruitment Skills

  • Team Building

Meeting Skills

  • Leading Meetings

  • Minute Taking

Personal Effectiveness

  • Anxiety at Work

  • Assertiveness in Action

  • Conflict Handling

  • Decision Making

  • Developing Mental Toughness

  • Developing Resilience

  • Emotional Intelligence at Work

  • Time Management

Presentation & Training Skills

  • Business Presentations

  • Coaching Essentials

  • Presentation Skills

  • Train the IT Trainer

  • Train the Trainer

Project Management

  • Project Management

  • Project Management Essentials


"The way your employees feel is the way your customers will feel. And if your employees don’t feel valued, neither will your customers" — Sybil F. Stershic, marketing and organizational advisor


Here at Primera Training we recognise that making sure your employees have the skills they need to thrive is not limited to computer skills.  Our extensive range of Personal Development courses can help your employees ensure they are fully equipped for existing or new challenges.

Train the IT Trainer

Just a quick message to thank you for coordinating the Train the Trainer course. I would highly recommend the course to anyone at our organisation.

Fiona was thorough in addressing questions and providing constructive feedback to all in attendance. The content was easily digestible and moved at good pace.  London



Appraisal Training

Overall good training event, confirmed my skills and boosted my confidence to continue carrying out appraisals.  Good session on SMART objectives.


A really valuable introduction to appraisals.   Purley